WHAT WE DO
When your water softener isn’t working the way it should, you need a team that knows how to fix it fast and properly. At The Hot Water Heater Pros, we offer trusted water softener repair for all common residential water softener systems in Franklin, TN. Whether your system is a few years old or you’re not sure when it was last serviced, our technicians can inspect it, pinpoint the issue, and get it back to working condition. What if it was damaged too much, we can offer water softener replacement. We’re familiar with most major brands and models, and we’ll always explain your repair options clearly – no guesswork, no surprises, no hidden fees.
our services
If you start noticing hard water stains, dry skin, or buildup on your fixtures, your softener might not be working correctly. These are signs that minerals like calcium and magnesium aren’t being filtered out effectively.
Mineral deposits from untreated hard water can slowly clog your plumbing. If your water pressure drops or certain areas of your home get less flow, your softener may not be doing its job.
A malfunctioning water softener can cause pressure issues that lead to small leaks, especially around connection points. If you notice damp areas or rust spots, it’s time to check the system.
When the softener runs inefficiently, it can waste water. A sudden spike in your utility bill without increased usage can mean a faulty system.
WHY IT MATTERS
About us
When your water softener stops working properly, you need a water softener repair company that knows how to fix it right the first time. At The Hot Water Heater Pros, we’ve earned a reputation as the water heater company that also delivers expert water softener repair throughout Franklin, TN. Our technicians are experienced, fast, and respectful of your time and home. Whether your system is leaking, not regenerating, or leaving hard water stains, we can get it back to top condition.
We also help homeowners with related services like water softener installation and home water filtration system installation, helping you from start to finish. If your water feels off, give us a call today – we’ll inspect your system, explain the issue, and handle the water softener service and repair.
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Yes, a water softener can often be repaired if it’s not functioning properly.
Common repairs include fixing salt bridges, replacing worn-out resin beads, unclogging valves, or repairing the control head. Whether repair is possible depends on the age of the unit, the specific issue, and availability of parts. In many cases, timely repairs can restore full function without needing a full replacement.
If your water softener isn’t working properly, it’s important to call a local expert who specializes in water treatment systems. In Franklin, TN, The Hot Water Heater Pros offers reliable water softener repair services. Whether you’re dealing with hard water buildup, low water pressure, or unusual system noises, our licensed technicians can diagnose the issue and restore your system’s performance quickly and affordably.
The cost to repair a water softener varies depending on the problem, parts needed, and labor rates.
Minor issues like cleaning a salt bridge or replacing a valve seal are typically more affordable, while major repairs like control valve replacement or resin tank issues can be more expensive. Getting a professional diagnosis helps determine whether repair or replacement is the more cost-effective option.
Water softener maintenance includes checking salt levels, cleaning the brine tank, and inspecting system components.
You should refill the salt regularly, clean out salt bridges or sludge buildup, and ensure the resin bed is functioning properly. It’s also important to check for leaks, program settings, and water flow. Routine maintenance keeps your system efficient, extends its lifespan, and ensures consistently soft water.
A water softener typically lasts 10 to 15 years with proper maintenance.
The exact lifespan depends on the system type, water quality, usage, and how well it’s maintained. Regularly checking salt levels, cleaning the brine tank, and servicing the unit can help extend its life. Signs of aging include decreased water softness, frequent regeneration cycles, or rising water bills.
A water softener should regenerate every 2 to 7 days, depending on your water usage and system settings.
Some units regenerate based on a set schedule (time-based), while others regenerate only when needed (demand-initiated). Factors like household size, water hardness, and softener capacity all influence the frequency. Proper regeneration ensures continuous soft water and helps maintain system efficiency.
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