Tankless Water Heater Repair

tankless water heater repair
WHAT WE DO

Trusted Tankless Water Heater Repair Specialists in Franklin, TN

Tankless water heaters are efficient, space-saving, and long-lasting – but when something goes wrong, it’s important to have a team that knows how to work on them properly. At The Hot Water Heater Pros, we focus on the systems we know best – providing expert repair, installation, and replacement for compatible gas tankless models. Are you dealing with inconsistent hot water, error codes, or reduced flow? Our experienced technicians have the best tools and years of experience necessary to quickly identify the problem. We’re proud to serve Franklin, TN with straightforward service that puts your comfort first. If your tankless unit isn’t working like it should, call the trusted local professionals who know how to get it back on track.

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Signs Your Tankless Water Heater Needs Repair

  • No Hot Water or Inconsistent Heating. If your system isn’t producing hot water or the temperature varies, there could be a problem with the heating elements, gas burner, or sensors.
  • Low Hot Water Pressure. A drop in pressure from your hot water taps may be a sign of a mineral buildup, clogged filters, or internal blockages in the unit.
  • Unit Shuts Off Unexpectedly. If your tankless heater powers off in the middle of use, it could be overheating, encountering error codes, or facing ventilation issues.
  • Changes in Water Quality. Cloudy water, metallic taste, or rust-colored water from the hot tap may point to internal corrosion or sediment buildup.
  • Strange Sounds. Popping, clicking, or banging noises often suggest limescale on the heat exchanger or air trapped in the system.
  • Visible Leaks. Any signs of dripping or moisture around your unit should be addressed quickly to prevent water damage or a breakdown.
tankless water heater repair near me
tankless hot water heater repair

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How We Repair Tankless Water Heaters in
Franklin, TN

Step 1: Full Inspection
We begin our water heater repair service with a full inspection of your unit, checking for wear, error codes, water flow issues, and any warning signs that may indicate trouble.

Step 2: Pinpoint the Problem
With advanced diagnostic tools and years of experience, we find the exact cause – like a failed heat exchanger, clogged lines, or a faulty sensor.

Step 3: Clear Pricing Breakdown
Once the issue is clear, we provide a clear explanation and upfront pricing. You’ll always know what to expect before any work starts.

Step 4: Skilled Tankless Water Heater Repair
Our licensed technicians handle every tankless water heater repair with professionalism, using quality parts for the best results.

Step 5: Final Check & Clean Up
We test the system carefully, clean the work area, and make sure your unit is running smoothly – so you’re left with dependable hot water and no mess.

WHY IT MATTERS

Benefits of Tankless Water Heater Repair

First and foremost, it gives you hot water back, so you’re not dealing with sudden cold spells in the shower or sink. A properly functioning system also works more efficiently. Timely tankless hot water heater repair could even extend the lifespan of your unit by preventing minor issues from turning into major and costly breakdowns down the road. In some cases, fixing a specific problem early can also help you avoid the need for a full tankless hot water heater replacement. Lastly, tankless hot water heater repair can help keep your water quality higher by addressing internal buildup or corrosion that would otherwise affect what comes out of your tap.

About us

Why Choose Us for Tankless Water Heater Repair in Franklin, TN?

At The Hot Water Heater Pros, we understand how important it is to have reliable and consistent hot water – especially when you depend on a tankless system. Our experienced technicians know how to work with all major brands and models, handling everything from error codes to flow problems. As a trusted local water heater repair company, we focus on honest service, upfront pricing, and results that speak for themselves.

What if your unit is broken beyond a tankless water heater repair service? In this case, we can also help you upgrade with an expert tankless water heater installation, so your home stays comfortable with a reliable hot water source.

When your tankless heater stops working, don’t wait. Call The Hot Water Heater Pros in Franklin, TN, and get tankless water heater repair services you can rely on.

tankless hot water heater repair near me
testimonials

Reviews About Tankless Water Heater Repair

5.0
Based on 562 reviews
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G R
23:22 29 Jul 25
Chris returned my call promptly, answered my questions and scheduled a visit quickly for first thing the next morning. He arrived promptly on time. Given the age of my existing hot water heater (+15yo) replacement required. He was very patient to walk me through the replacement options and answer my questions to help me choose the best fit solution. Replacement was reasonably priced and available immediately to be installed. In fact, I advised Chris that I had an appointment out of the home later this morning and he began the uninstall of old unit right away, while a colleague dropped off the new unit, to help best accommodate my schedule! New unit installed, Chris walked me through the warranty information and various parts of new unit and his installation. Work area left clean and tidy – all done quickly and I was on time for my appointment as well! Very good experience from start to finish! (Even handyman here doing repair work on the deck was impressed! 😁) Thanks for making what could have been a very stressful situation, as painless as possible.
Zack Brown
15:23 29 Jul 25
Called on a Sunday, had no issues getting in touch with someone for pricing, and had my water heater replaced within 24 hours. No attempts to upsell, they were efficient, honest, and professional. Thank you!
W.C. Klein
21:59 21 Jul 25
Outstanding service and quality of installation.
Initially there was a minor installation issue with the first tank they installed. I called and spoke with Eric who manages the installs. He took a look at a photo of the install and immediately said they would fix it (not even a hint of pushback). The next day a service tech came out and installed a completely new 50 gallon tank. The next time I have to replace a hot water heater I’m definitely calling the Hot Water Heater Pros, they’ve earned my trust.
s Dennis
20:36 07 Jul 25
Whew!
As usual, our 8 year old unit failed just before the holiday weekend. After reading numerous reviews, I chose this company. The owner was so patient with my questions over the holiday and I completely respected that his team had the weekend off. Very class act in this day and age.
But, as of 11am Monday morning, we have a beautifully installed heatpump water heater. Hoping for some electricity savings! Thanks to Steve and Cole!! Thank you so much!!
Mary McDowell
15:08 30 Jun 25
Was able to get an appointment right away. Steve and co-worker were friendly and considerate. Removed old water heater and installed new on very efficiently. Appreciate the professionalism.
Jessica Raines
13:06 29 May 25
The install was quick. The price was competitive. I did have a small issue with a noise after running water. The guys had to come out a few times to resolve the issue (due to me not being able to reproduce it while they were here), but they did fix the issue once they could hear what I was hearing. They were always prompt, kind, and took the time to explain everything to me. I HIGHLY recommend this company!
Frank F Yu
05:29 29 Apr 25
Very good experience working with The Hot Water Heater Pros. Professional service people who got the replacement job done fast. If you need a hot water heater replaced, I would love to recommend this company for sure. Thanks Steve and Cole.
Nikki Butler
18:21 16 Apr 25
These guys are literal life savers. We were getting the run around from other big name plumbers and had been out of hot water for 3 days. My husband talked to Chris at The Hot Water Heater Pros and he ordered the part we needed, got it next day and installed the day he got the part. Thank you guys so much you took a ton of stress off of my shoulders. I will be using them in the future and recommend them to anyone with hot water heater issues.
Larry Winters
01:11 01 Apr 25
These guys provide great service .When I discovered one day that our water heater was no longer heating water I knew we needed to replace our system and I wanted a top quality tankless system.
After I did a lot of research I was able to connect with The Hot Water Heater Pros. I called them mid-day and they were able to schedule an appointment to come out that afternoon. They confirmed the problems with my old system. Then they reviewed with me several different systems . I made my choice accepted the quote they provided and they were back to install my new unit the very next morning. The system works great !!
I highly recommend THE HOT WATER HEATER PROS
Joe
19:00 30 Mar 25
Very pleased with our install. The team arrived on-time and did an excellent job. They were very thorough and answered all of my questions. I strongly recommend these guys for your hot water tank needs!!
James Hunnicutt
18:22 24 Mar 25
Our water heater went out on a Friday afternoon. After calling several companies, The Hot Water Heater Pros was the only one that could be out early Monday to replace it. They gave me a quote over the phone and it ended up being the final price. Extremely transparent on pricing.

The small crew arrived on time and quickly assessed that the standard heater they had brought would not fit properly. After a quick phone call, they walked me through a few alternatives that will work. After making a decision, one member left to get another heater while the other removed the dead one.

The guys were very courteous, did a great job, and left the area cleaner than they found it. They walked me through what to expect and told me to call if I had any issues.

I will be recommending these guys to anyone that has a need!
R W
13:01 22 Mar 25
I have worked with these guys for our house and our rental property and they are fantastic. Two nights ago our tenant called at 8:45 pm to say that the water heater was leaking badly. I left a voicemail for the water heater pros at 8:50 PM. At 6:45 AM the next morning I had a text and an appointment and the whole thing was resolved by 11 AM. They also installed a tankless heater at our primary residence with the same degree of responsiveness and quality. Spectacular service. Highly recommend.
Rick Rowland
22:52 21 Mar 25
These guys were great! Fair price. Above standard water heater. Punctual and professional. Hope I don’t have to, but would hire again. Highly recommended.
Scott Kirkman
19:38 21 Mar 25
The Hot Water Heater Pros team were very professional. Their communication was exceptional. Quality work.
Larry Crockett
14:53 19 Mar 25
I had water running from my broken water heater and once these guys found out that I had water running they figured out a way to get to me same day. I really appreciated this, not only because the water was running but the next day I would be in bed for a night shift and it would be hard to sleep with water heater installation just below my bedroom, or at least I figured. These guys were neat and clean about their work, fast, installed what I think is a good brand of water heater after some research, and were quite reasonably priced. We had to pay with two different debit cards and they figured out a way to make it work. Everything about my experience was great. Highly recommend these guys.
Without a doubt the best service company to work with! I’ve been a hime owner for 40years and knew the price I got from another company was way out of line. I found The Water Heater Pros through a Google search and they quoted me over the phone and next day installed it!! Excellent price and service!! They were kind gentlemen and respectful of my home.
Highly recommend !!
Bruce Vai
04:51 12 Feb 25
Very impressed with every aspect of this company. I requested some information and the owner, Eric, responded immediately. And after I sent him a photo of my existing water heater, he gave me a firm quote and scheduled me for a few days later.
The installation was schedule for 11:00am and the crew were here within a couple of minutes of the schedule. The job was done quickly, with the upmost professionalism, and cleaned up before they left (with the old water heater). All in all, I could not be more satisfied with The Hot Water Heater Pros!
J M
22:34 07 Feb 25
Chris was professional and knowledgeable on our hot water heater issue. I received several estimates from other companies before choosing Chris with Hot Water Heater Pros. His estimate was the most reasonable for replacing existing hot water heater to tankless.
Kimm Hamilton
22:27 16 Jan 25
Wow! It is so rare to be impressed with a service provider these days but The Hot Water Heater Pros really delivered! Thank you so much for your excellent communication, stellar customer service, ease of scheduling, and fantastic work. They handled a warranty issue for us and quickly and efficiently replaced our water heater in the quickest and most affordable way possible. I highly recommend them.
Kevin Equitz
16:48 07 Jan 25
From the initial phone support to the service call, everyone I worked with was knowledgeable and attentive, and were very open about the process, pricing and my options.

A different company had previously just looked at my water heater and quoted a high price for replacement, while this crew took the time to diagnose the actual condition, and then give me a set of well-explained options. They also educated me on how to maintain the system to avoid potential issues going forward. To me, this built a lot of trust, and speaks volumes to their integrity.

My follow-up questions were also handled very graciously, and I appreciate how helpful and personable the entire experience was.

Thanks Hot Water Heater Pros!
bryan nilsen
16:41 26 Aug 24
Great experience with Steve and Chuck from The Water Heater Pros! Called this morning at 7:15am to deal with a water heater leak I discovered last night. They were to my house before 8am and immediately diagnosed the problem. My inner tank was leaking and needed to be replaced. They ran to Nashville and back to get a replacement and had everything installed and back up and running by 11:15am. Amazing!! They were both very personable and were helpful in explaining what needed to be done and what they were doing along the way. Also gave me some things to look out for going forward. 100% would recommend!

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FAQs About
Tankless Water Heater Repair

Who to Call for Tankless Water Heater Repair

For tankless water heater repair, contact a licensed technician with experience in on-demand systems. Hot Water Heater Pros in Franklin, TN specializes in diagnosing and repairing tankless units, ensuring efficient performance and long-term reliability. Professional service helps avoid system damage and costly downtime.

How to Repair a Tankless Water Heater

To repair a tankless water heater, start by checking for error codes, cleaning the filter, and inspecting water or gas connections. For complex issues, professional help is best. At Hot Water Heater Pros in Franklin, TN, we provide expert repairs to restore performance and prevent long-term damage.

Can a Tankless Hot Water Heater Be Repaired?

Yes, a tankless hot water heater can often be repaired instead of replaced. Common issues like ignition failure, mineral buildup, or sensor problems can be fixed by trained technicians. At Hot Water Heater Pros in Franklin, TN, we diagnose and repair tankless systems to restore efficiency and extend their lifespan.

Are Tankless Water Heaters Expensive to Fix?

Tankless water heaters can be more expensive to fix than traditional units due to their advanced technology and specialized parts. At Hot Water Heater Pros in Franklin, TN, we offer professional diagnostics to pinpoint the issue and provide honest repair recommendations that balance performance, cost, and long-term value.

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