About Us

I am Eric Smith, the owner of The Hot Water Heater Pros. My vision in starting this company was to change clients’ mindsets on the service industry by overturning the negative stereotypes. The Hot Water Heater Pros prioritizes professionalism, customer satisfaction, and quality work; our technicians pride themselves on putting the customer first—as reflected in our outstanding reviews. We are committed to providing homeowners with a seamless and stress-free process when it comes to repairing or replacing their water heaters.

Unlike typical plumbing companies, we only work on water heaters, meaning we specialize in them like no one else, whether it comes to installation, repairs, or manufacturing quirks—we know it all. We specialize in top brands like Bradford White, State, Navien, and Rinnai; our technicians are manufacturer-certified and have undergone extensive training to ensure the highest level of service. Plus we are licensed and insured.

We offer our customers excellent warranties on our installations: Our tanks have a 6-year warranty, and our tankless units have a 15-year warranty on the heat exchanger and a 5-year warranty on parts. We also offer a 1-year labor warranty! We seek to make your water heater replacement as easy as possible for you and give you confidence in your heater for years to come.

At The Hot Water Heater Pros, we don’t just take care of your water heater needs; we provide peace of mind with quality work you can trust.