Reviews About The Hot Water Heater Pros

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The Hot Water Heater Pros

5.0

Based on 536 reviews

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Nikki Butler

18:21 16 Apr 25

These guys are literal life savers. We were getting the run around from other big name plumbers and had been out of hot water for 3 days. My husband talked to Chris at The Hot Water Heater Pros and he ordered the part we needed, got it next day and installed the day he got the part. Thank you guys so much you took a ton of stress off of my shoulders. I will be using them in the future and recommend them to anyone with hot water heater issues.

Larry Winters

01:11 01 Apr 25

These guys provide great service .When I discovered one day that our water heater was no longer heating water I knew we needed to replace our system and I wanted a top quality tankless system.After I did a lot of research I was able to connect with The Hot Water Heater Pros. I called them mid-day and they were able to schedule an appointment to come out that afternoon. They confirmed the problems with my old system. Then they reviewed with me several different systems . I made my choice accepted the quote they provided and they were back to install my new unit the very next morning. The system works great !!I highly recommend THE HOT WATER HEATER PROS

Joe

19:00 30 Mar 25

Very pleased with our install. The team arrived on-time and did an excellent job. They were very thorough and answered all of my questions. I strongly recommend these guys for your hot water tank needs!!

James Hunnicutt

18:22 24 Mar 25

Our water heater went out on a Friday afternoon. After calling several companies, The Hot Water Heater Pros was the only one that could be out early Monday to replace it. They gave me a quote over the phone and it ended up being the final price. Extremely transparent on pricing.The small crew arrived on time and quickly assessed that the standard heater they had brought would not fit properly. After a quick phone call, they walked me through a few alternatives that will work. After making a decision, one member left to get another heater while the other removed the dead one.The guys were very courteous, did a great job, and left the area cleaner than they found it. They walked me through what to expect and told me to call if I had any issues.I will be recommending these guys to anyone that has a need!

R W

13:01 22 Mar 25

I have worked with these guys for our house and our rental property and they are fantastic. Two nights ago our tenant called at 8:45 pm to say that the water heater was leaking badly. I left a voicemail for the water heater pros at 8:50 PM. At 6:45 AM the next morning I had a text and an appointment and the whole thing was resolved by 11 AM. They also installed a tankless heater at our primary residence with the same degree of responsiveness and quality. Spectacular service. Highly recommend.

Rick Rowland

22:52 21 Mar 25

These guys were great! Fair price. Above standard water heater. Punctual and professional. Hope I don’t have to, but would hire again. Highly recommended.

Scott Kirkman

19:38 21 Mar 25

The Hot Water Heater Pros team were very professional. Their communication was exceptional. Quality work.

Larry Crockett

14:53 19 Mar 25

I had water running from my broken water heater and once these guys found out that I had water running they figured out a way to get to me same day. I really appreciated this, not only because the water was running but the next day I would be in bed for a night shift and it would be hard to sleep with water heater installation just below my bedroom, or at least I figured. These guys were neat and clean about their work, fast, installed what I think is a good brand of water heater after some research, and were quite reasonably priced. We had to pay with two different debit cards and they figured out a way to make it work. Everything about my experience was great. Highly recommend these guys.

Silver Rose Pottery Gloria Dobbs

15:14 13 Mar 25

Without a doubt the best service company to work with! I’ve been a hime owner for 40years and knew the price I got from another company was way out of line. I found The Water Heater Pros through a Google search and they quoted me over the phone and next day installed it!! Excellent price and service!! They were kind gentlemen and respectful of my home.Highly recommend !!

Bruce Vai

04:51 12 Feb 25

Very impressed with every aspect of this company. I requested some information and the owner, Eric, responded immediately. And after I sent him a photo of my existing water heater, he gave me a firm quote and scheduled me for a few days later.The installation was schedule for 11:00am and the crew were here within a couple of minutes of the schedule. The job was done quickly, with the upmost professionalism, and cleaned up before they left (with the old water heater). All in all, I could not be more satisfied with The Hot Water Heater Pros!

J M

22:34 07 Feb 25

Chris was professional and knowledgeable on our hot water heater issue. I received several estimates from other companies before choosing Chris with Hot Water Heater Pros. His estimate was the most reasonable for replacing existing hot water heater to tankless.

Kimm Hamilton

22:27 16 Jan 25

Wow! It is so rare to be impressed with a service provider these days but The Hot Water Heater Pros really delivered! Thank you so much for your excellent communication, stellar customer service, ease of scheduling, and fantastic work. They handled a warranty issue for us and quickly and efficiently replaced our water heater in the quickest and most affordable way possible. I highly recommend them.

Kevin Equitz

16:48 07 Jan 25

From the initial phone support to the service call, everyone I worked with was knowledgeable and attentive, and were very open about the process, pricing and my options.A different company had previously just looked at my water heater and quoted a high price for replacement, while this crew took the time to diagnose the actual condition, and then give me a set of well-explained options. They also educated me on how to maintain the system to avoid potential issues going forward. To me, this built a lot of trust, and speaks volumes to their integrity.My follow-up questions were also handled very graciously, and I appreciate how helpful and personable the entire experience was.Thanks Hot Water Heater Pros!

bryan nilsen

16:41 26 Aug 24

Great experience with Steve and Chuck from The Water Heater Pros! Called this morning at 7:15am to deal with a water heater leak I discovered last night. They were to my house before 8am and immediately diagnosed the problem. My inner tank was leaking and needed to be replaced. They ran to Nashville and back to get a replacement and had everything installed and back up and running by 11:15am. Amazing!! They were both very personable and were helpful in explaining what needed to be done and what they were doing along the way. Also gave me some things to look out for going forward. 100% would recommend!

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